OVERVIEW

This website is operated by Nutra S-Bio d.o.o., Vanganelska cesta 18g, 6000 Koper, Slovenia. Throughout the site, the terms “we”, “us” and “our” refer to Nutra S-Bio d.o.o., Vanganelska cesta 18g, 6000 Koper, Slovenia. Nutra S-Bio d.o.o. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The General Terms and Conditions of the Nutrinvent.com Online Shop are compiled in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (Zvop-1) and the recommendations of the Chamber of Commerce and Industry (GZS) and international codes for e-business

The General Terms and Conditions are compiled in accordance with regulations in the field of consumer protection, based on the recommendations of the Chamber of Commerce of Slovenia and international codes for online and electronic business.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We provide the customer the following informations:

• The company`s identity (name and place of business, registry number),
• Contact addresses, enabling fast and efficient communication (e-mail, phone),
• The essential information on goods or services,
• Product availability (each product or service offered on the website should be accessible within a reasonable period),
• The conditions of product delivery and execution of services (mode, place and time of delivery),
• All prices must be clearly and unambiguously defined, and it must be clearly shown if they already include taxes and transport costs,
• Payment and delivery methods,
• An offer`s validity,
• The period within which it is possible to withdraw from the contract, and conditions for withdrawal; moreover, about whether a product can be returned and if so, how much it will cost the buyer,
• The process of an appeal must be elucidated, and include all contact information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. 
See our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DELIVERY

Usually: 2-5 business days upon receipt of payment. With heavier workload: 2-15 working days after receipt of payment.

Delivery service used: Our contractual partner for the delivery of shipments is Pošta Slovenije. We reserve the right to choose another delivery service if it will be able to fulfil the order more efficiently.

Delivery Cost:

Below 50 euro orders: 4,99

For order of 50 euro and more: FREE

Payment Security

Customer acknowledges that the delivery terms are intended as merely indicative, they cannot in any way be considered essential and do not in any way bind the supplier. If you do not receive the package within expected delivery time frame, please contact us at +386 70 395 492 or shop@nutrinvent.com For more information about the delivery times.


SECTION 14 – PAYMENT METHODS & SECURITY

The following payment methods are available in the online shop:

– With a debit or credit card (Eurocard/Mastercard, Visa,…) secured by STRIPE

– Through Paypal

– Direct Bank Transfer payment via proforma invoice. After receiving payment, the order continues to be processed.

– POD: payment on delivery for Slovenia only. Extra cost will be charged.

We use appropriate technological and organizational means to protect the transfer and storage of personal data and payments. For this purpose, we use Let’s Encrypt 256-bit SSL certificate.

Secure authorizations and credit card transactions are handled by the Stripe system. Credit card authorizations are performed in real time by immediate verification of data with banks. Card information is not stored on the Merchant’s server.

The user is also responsible for security by ensuring the security of his username and password and the appropriate software and anti-virus protection of his computer.


SECTION 15 – INVOICE

For orders addressed to EU countries, the invoices are issued by company Nutrasbio d.o.o., Vanganelska Cesta 18g, 6000 Koper, Slovenia (registration number 8252785000, VAT number (SI74773895), which is liable for VAT. For communication with the company you can use general e-mail address info@nutras-bio.com or phone number +386 70 395 492.


SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service.


SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Nutra S-Bio d.o.o. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 18 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 19 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 20 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 21 – GOVERNING LAW

Any dispute, controversy or claim arising out of or in connection with this Terms of Service, including the breach, termination, or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Ljubljana Arbitration Centre at the Chamber of Commerce and Industry of Slovenia. The Arbitral Tribunal shall be composed of single arbitrator. The seat of the arbitration shall be Ljubljana, Slovenia. The language to be used in the arbitral proceedings shall be English. The governing law shall be the law of Republic of Slovenia excluding its conflict of laws rules.


SECTION 22 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 23 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@nutrinvent.com.


SECTION 24 – COMPLAINTS AND DISPUTES

The provider complies with applicable consumer protection legislation and makes every effort to fulfil its duty to ensure an effective complaint-handling system. Complaints can be sent by e-mail at shop@nutrinvent.com or by ordinary mail to the address: Vanganelska cesta 18g, 6000 Koper, Slovenia. The appeal procedure is confidential. ­­­­­­­We are aware that an essential characteristic of consumer disputes is the disproportion between the economic value of the complaint and the time and costs incurred for resolving the dispute, which also constitutes the main obstacle to the consumer’s failure to bring the dispute to court. Therefore, we endeavor to the best of our ability to amicably resolve any disputes. The supplier must confirm within five working days that he has received the complaint, inform the user of the time necessary to deal with it and keep him informed of the progress of the procedure.

The provider is aware that the essential characteristics of consumer dispute, at least as far as solving the case, is disproportion between the economic value of the claim and the costs incurred in resolving the dispute. That is also a major reason, as to why the consumer does not initiate legal action. Therefore, the provider uses their best efforts to resolve any disputes amicably.


STATEMENT REGARDING NUTRITION AND HEALTH CLAIMS IN PRODUCT DESCRIPTIONS

All information on the website are for informational purposes only and should not be regarded as a substitute for the advice of a medical doctor or other healthcare professional, nor can they be regarded as a substitute for appropriate medical attention as they are not approved by the health authorities.

Products and claims about individual products in our website have not been evaluated by state institutions and are not intended to treat or prevent disease. The textual descriptions of each product are of informative nature and some have not been approved by the European Food Safety Authority (EFSA).

In case you are currently taking any medications or any other dietary supplements, consult your doctor before using them together with sports nutrition products and other dietary supplements.